FAQ

Initial Evaluation of approximately 60 minutes is billed at 400.00

Follow-up visits of approximately 25 minutes are billed at 250.00

Payment is processed on the day of the appointment, using the payment method on file in the patient portal. Superbills are provided in the patient portal which, you may choose to submit to your health insurance company for reimbursement of fees, with plans that carry out-of-network benefits. As an out-of-network provider, Dr. Lee does not accept or bill any health insurance company directly. Many clients that have out-of-network benefits on their plan find the cost comparable to using in-network benefits.

What if I need to cancel or miss my visit?

1. Cancellations made more than 48 hours in advance will not be charged, and can be done so via messages in my portal, or voicemail. Please note my office number will not receive text messages.
2. Cancellations between 24-48 hours in advance will be billed half the visit fee.
3. Cancellations within 24hs, or missed appointments, will be charged the full fee.
4. Being more than 15 minutes late constitutes a missed visit, or “no show.”
5. No insurance I am aware of reimburses for this type of fees.

Why do you charge for no-shows?

1. Cancellations made more than 48 hours in advance will not be charged, and can be done so via messages in my portal, or voicemail. Please note my office number will not receive text messages.
2. Cancellations between 24-48 hours in advance will be billed half the visit fee.
3. Cancellations within 24hs, or missed appointments, will be charged the full fee.
4. Being more than 15 minutes late constitutes a missed visit, or “no show.”
5. No insurance I am aware of reimburses for this type of fees.

You will receive access to a secure and convenient patient portal in our Charm Health system that will allow you to easily communicate directly with Dr. Lee and administrative staff. Additionally, through the patient portal you can easily access payment options, your appointment calendar, and documents such as superbills. If you’ve accessed the appointment bot to get started, you can visit charmhealth.com to finish creating your patient profile.

Conditions treated include: ADD/ADHD, Adjustment disorders, Anxiety, Bipolar disorders, Depression, Mood disorders, PTSD, Sleep disorders, Substance use disorders, and Trauma and Stress-related disorders.

The two simplest pathways to enrolling in treatment are:

#1. Submit an appointment request via the Appointment Bot located on the lower right hand corner of this page; do not worry, you are NOT charged until the day of your scheduled and confirmed appointment, without any financial obligations until then.

#2. Call our main office at 617-841-3620 (to request an appointment or with questions regarding such); if there is no answer, you should leave a voicemail for a callback within 1-2 business days

Telepsychiatry is a secure and convenient way to access high-quality psychiatric services such as psychotherapy and medication management from the comfort of home, school or office. Dr. Lee will connect with you remotely, through video conferencing, over a tele-health platform on your device. Please see https://luminousvitalitybh.com/telepsychiatrist-schedule/ for additional information about preparing for a virtual office visit.